IT Support Specialist Certificate

This certificate will prepare students for the information technology (IT) field, especially related to IT support specialist and helpdesk entry positions.  Students will monitor, secure and administer network resources, as well as demonstrate technical skills and ability in analyzing, assessing, diagnosing and troubleshooting hardware, software, network and other desktop issues.  IT Support Specialists work in many different industries, including IT, education, finance, healthcare and telecommunications.  Additionally, students may apply this certificate as a step toward the IT Network Systems Management Emphasis A.A.S. degree.